What if the software doesn't find my files?
If a quick scan doesn't find your files, try the deep scan option. Our success rate is over 95% for most data loss scenarios.
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If a quick scan doesn't find your files, try these methods:
- Use Deep Scan: Deep scan performs a sector-by-sector analysis and can find files that quick scan missed
- Check Storage Device: Make sure you selected the correct storage device or partition
- Use Filters: Filter by file type, size, or date to find specific files
- Search by Filename: Use the search function to find specific filenames or extensions
Our success rate:
- Over 95% success rate for most data loss scenarios
- Files cannot be recovered after being overwritten, so use the software as soon as possible
- For critical data, consider contacting our professional data recovery service
Tip: Stop using the storage device immediately after discovering data loss to maximize recovery chances.