Software Won't Start - Troubleshooting

Common Causes and Solutions

1. Antivirus Blocking

• Add the software to antivirus whitelist
• Temporarily disable antivirus and try to launch

2. Missing Runtime Libraries

• Windows: Install Visual C++ Redistributable
• Mac: Ensure system version meets requirements

3. Permission Issues

• Windows: Right-click and run as administrator
• Mac: Allow third-party apps in System Preferences

4. Corrupted Installation

• Uninstall the software
• Download the latest version from our website
• Reinstall

Still Not Working?

• Contact technical support with error screenshots
• Provide system info: OS version, RAM size, etc.